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SaaS / Software NGRHook

From a dated 2007 forum to a SaaS platform turning over 80,000+ EUR a year.

A complete rebuild of a 17-year-old forum system into a modern SaaS platform. Automated payments through Stripe and cryptocurrencies, a white-label reseller program, Discord integration and a migration of thousands of users with no downtime. The platform now generates over 80,000 EUR a year.

NGRHook SaaS platform with a subscription management dashboard, reseller program and payments

Before

NGRHook ran its software product on a critically outdated 2007 forum engine, a system that was never designed for e-commerce. Users registered through the forum, payments were handled manually over PayPal, and license management meant editing database records by hand. A reseller program was out of the question: every new reseller meant hours of manual work. The system was effectively held together by inertia.

  • A 2007 forum engine with no support or security patches
  • Manual PayPal payment handling with no automation whatsoever
  • No reseller program, resellers handled ad hoc
  • No audit trail and no visibility into activity
  • Security holes including SQL injection and missing 2FA
  • No way to scale, every new customer meant manual work

What we did

We rebuilt the whole product as a modern SaaS platform and migrated the entire database of users, licenses and payment history off the 17-year-old system. Not a single customer lost access and not a single record was lost. The new platform covers the whole customer lifecycle, from registration through payment to subscription management and a white-label reseller program.

  • Custom authentication with 2FA, Discord OAuth2 and HWID validation
  • Multi-gateway payments through Stripe, cryptocurrencies (NowPayments) and Sellix
  • A white-label reseller program with complete rebranding
  • Subscription management with freeze/unfreeze and automatic expiration
  • A REST API for loader authorization, versioning and partner integration
  • An admin panel, support panel, partner panel and user dashboard
  • Gamification with games and an advent calendar for retention
  • Discord integration with automatic roles, webhooks and notifications
  • A complete database migration: thousands of users, licenses and payment history with no downtime

Technologies

  • Symfony
  • React
  • Material-UI
  • Stripe
  • NowPayments
  • Discord API

Results

The platform runs reliably and generates over 80,000 EUR a year. The reseller program brought a new sales channel with no additional marketing cost.

80 000+ €
Annual revenue

stable recurring revenue

98 %
Automation

payments, licenses, notifications

White-label
Reseller program

resellers with their own brand

30 %
Revenue from partners

a new channel with no marketing cost

  • A complete audit trail recording every action
  • A Discord bot automatically assigns roles based on subscription
  • The reseller program generates 30% of total revenue
  • Average support ticket resolution time dropped from hours to minutes
  • Zero-downtime deployment with automatic migrations

“I used to handle every payment and every license by hand. Now it all runs by itself, partners sell under their own brand, and I have full visibility.”

Owner of NGRHook